We are here to serve you and always strive to improve our services so you can get the information you need when you need it. Here are the many ways you can contact us for any questions you may have or help you may need. Contact us today. We look forward to hearing from you.
Public Information
For information regarding housing, tenant habitability concerns, housing provider inquiries, community events, and other general LAHD questions, please email lahd.publicinfo@lacity.org.
Hotline
If you would like to speak with a live person, please call the toll-free hotline. If you are using Teletype (TTY), please call the TTY number below.
- Toll-free: (866) 557-7368
- Hours: 9:00 am – 4:00 pm
- Days: Monday – Friday
- TTY: If TTY is needed, please use Telecommunication Relay Services (TRS) or dial 711.
Ask Housing
You can also send your questions or file a complaint anytime online.
- For Questions: Ask-Housing
- For Complaints: File-a-Complaint
Public Counters
We invite you to visit us at one of our five public counters located throughout Los Angeles. Please be sure to check business hours for each office as they may vary.
Address
Sunset Office:
1910 Sunset Blvd., Ste 300
Los Angeles, CA 90026
California Public Records Act (CPRA)
The Custodian of Records group coordinates the retrieval and production of documents in response to subpoenas and California Public Records Act (CPRA) requests received by the Los Angeles Housing Department (LAHD).
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Language Assistance
You have the right to receive all LAHD information and help in your language for free. Call (213) 808-8808 or email lahd.lac@lacity.org.
